When will my order be delivered?
For our Beta testers, we plan to begin shipping in waves, starting with our earliest buyers in the last week of September. We anticipate that all Beta users will receive their headbands by the end of October, in the order in which purchases were made.
Once you receive a shipping confirmation from us, you should receive your Elemind product within 3-5 working days of shipping.
Which countries does Elemind ship to?
Currently, we ship to the US and Canada, with plans to expand internationally next year.
Can I change my shipping address?
To update your shipping address, please reach out to our Support Team at support@elemindtech.com and provide us with your order number and a new shipping address.
Please note: Address changes are only possible before your order has shipped.
Does Elemind offer expedited shipping?
We currently offer standard shipping. After receiving your shipping confirmation, your order will be delivered within 3-5 working days.