Is my Elemind headband under warranty?
The Elemind Warranty covers defects in materials and workmanship in Elemind product for one (1) year from the date of shipment from Elemind. The Elemind warranty does not guarantee that Elemind products will at all times operate without interruption or will be error-free, or that all errors may be corrected. If you have a valid claim under the Elemind Warranty and have returned the product in accordance with the procedure set out below, we will repair or replace the defective product free of cost. If we determine that the problem is not covered under the Elemind Warranty, we will notify you and inform you of service or replacement alternatives that are available to you for an additional fee. The warranty period is not extended if we repair or replace your product.
Your Elemind Warranty is transferable with ownership, so if you give or sell the Elemind product to someone during the guarantee period, it's still covered.
Elemind Warranty
We stand for the quality of our Elemind products. We offer a one (1) year full warranty on all products sold. A summary of the conditions of the Elemind Warranty is set out below. In the event that there is any conflict between this summary and the Terms of Use, the Terms of Use will control.
Your local consumer protection laws may provide additional rules on warranty. The Elemind Warranty does not in any way restrict the rights that you may have under such rules.
The Elemind Warranty covers defects in materials and workmanship in Elemind product for one (1) year from the date of shipment from Elemind.
If you have a valid claim under the Elemind Warranty and have returned the product in accordance with the procedure set out below, we will repair or replace the defective product free of cost.
If we determine that the problem is not covered under the Elemind Warranty, we will notify you and inform you of service or replacement alternatives that are available to you for an additional fee.
The warranty period is not extended if we repair or replace your product.
Your Elemind Warranty is transferable with ownership, so if you give or sell the Elemind product to someone during the guarantee period, it's still covered.
There are some exclusions to the Elemind Warranty, including but not limited to:
- Problems that result from external causes such as accident, abuse or misuse. This includes cleaning the device in a manner contrary to the instructions provided by Elemind;
- Use that is not in accordance with Elemind' product instructions;
- Products with missing or altered serial numbers;
- Products which have had their housings opened or are otherwise tampered with; or
- Problems caused by using third party accessories, parts, or components.