Setting up your headband

To get started with your Elemind Headband and App, follow these steps after unboxing:

• Plug in your headband using the included USB-C charging cable.
• Download and install the Elemind App. [Apple App Store︱Google Play]
• Open the app and tap on the Activate Membership button.
• Enter in your Elemind account email to activate your Membership, follow the onscreen instructions.
  • Your Elemind account email is the email address used to purchase the product on the website. Unsure which email address you used?  Check your order confirmation email from Elemind. 
• Take the Product Tour.  The Product Tour will show you:
  • How to pair your Elemind Headband with your phone over Bluetooth. 
  • How to update your headband’s firmware.
  • The locations of the sensors, buttons, status light, and USB charging port.
  • How to wear your headband.
  • Elemind’s sleep stimulation sound and how to properly set the volume.
  • How to prepare and start your first Elemind Sleep Session.

Your Elemind Headband Tour: Detailed Instructions

Charge Your Headband

How to charge your headband:

• To charge your headband, connect the included USB cable to the USB-C port on the headband, and plug the other end into a USB wall charger. 
• A full charge takes approximately 3.5 hours - you’ll know when the battery is full when the status light stays solid green.

When to charge your headband:

• For the best experience, charge your headband fully after each use.
• We recommend placing the charger next to your bed so you can get in the habit of charging it when you wake up in the morning.  

Download the Elemind App

The Elemind mobile app is available on the Apple App Store and on the Google Play Store for Android users.

• [Badge with link to Apple App Store]
• [Badge with link to Google Play Store]

Activate Your Membership

When you open the app for the first time you will be shown the Sign In/Activate Account screen. To activate your account and start your membership:

• Tap on the “Activate Account” button.
• Enter in the email address associated with your Elemind account.  This would be the email address you provided at the time of purchase or gift redemption.
• A 6-digit two-factor authentication code will be sent to your Elemind account email.
• Enter the 6-digit code when prompted on the app and tap on “Activate Membership.”

If you didn’t receive the 6-digit code, be sure to first check your spam folder.  If you still haven't received the challenge code email, you can tap on the “Resend” link on your app screen after the 60-second timer expires.

Signing In to the App

If you log out of your Elemind account from the Settings/Preferences/Account screen, you will immediately be taken back to the Sign In/Activate Account screen.  To sign back into your app account:

• Tap the “Sign In” button. 
• Enter in the email address associated with your Elemind account.  This would be the email address you provided at the time of purchase or gift redemption.
• A 6-digit two-factor authentication code will be sent to your Elemind account email.
• Enter the 6-digit code when prompted on the app and tap on “Continue.”

If you didn’t receive the 6-digit code, be sure to first check your spam folder.  If you still haven't received the challenge code email, you can tap on the “Resend” link on your app screen after the 60-second timer expires.

Pairing Your Headband With Your App for the First Time

Putting Your Headband into Bluetooth Pairing Mode After Unboxing

Your headband arrives in a low power Shipping Mode.  Plugging your headband in for the first time after taking it out of the packaging takes it out of Shipping Mode and automatically places it into a Bluetooth Pairing Mode.  You can tell your headband is in Bluetooth Pairing Mode by a slowly breathing blue LED light next to the Action Button on the bottom of the headband.

If you don’t see the blue breathing light, you can force your headband into Bluetooth Pairing Mode by pressing and holding the Action Button for 4 seconds.

When you activate a new account on the app, you will be taken to a Bluetooth Pairing screen complete with instructions.  

Pairing Your Headband to the Elemind App

• Following the onscreen instructions, put the headband in Bluetooth pairing mode by pressing and holding the Action Button for 4 seconds until the LED light is slowly breathing/pulsing blue.
• Tap the Pair My Headband button.
• Select your headband from the list of available headbands.  If there are multiple Elemind headbands available, match your headband based on the serial number, which can be found on the inside of your headband.

Be sure to allow Bluetooth permissions on your phone if asked.

You should see a “Success!” message screen telling you that “Your headband is ready to go.”  You can tap Continue to return back to the Device Settings screen.  You should now see the Pair Headband button disabled and the Unpair Headband active.

Once your headband has been paired, each time you open the app, the headband will automatically connect. You can confirm this by looking at the headband and battery icons in the upper right corner of the app screen.

If your pairing attempt failed, you can try again.  If you are still having problems connecting your headband to the app, see our Troubleshooting Tips or you can contact Elemind Customer Support at [e-mail].